Privacy Policy

Thank you for visiting We are B17 Entertainment. This privacy policy (“Privacy Policy”) explains how your information is collected and used by (CTCLC or “Website”) Chasing The Cure Live Producers (CTCLP) Chasing The Cure Live’s Patient Procurement Team (CTCPPT), B17 Entertainment, Squadron Media, and its affiliated companies, online or mobile websites, applications or digital services owned, operated or offered by, on behalf of, or in conjunction with B17 Entertainment or its Affiliates (collectively “B17”), including any online or mobile website, application or digital service installation through which this Privacy Policy appears (each a “Service,” collectively the “Services”). “Users” are persons that use the Services.

A representative list of B17 Entertainment Affiliates is available at

You may visit the website without providing any personal information at all. Please see our cookies policy below to better understand what information we collect from you when you visit the Website. This website is for US users only, above the age of 18.

We also collect information that is personal in nature if you should choose to provide it, and we receive information from our affiliated third parties, as outlined in this policy below.

IMPORTANT: We receive medical information connected to individuals, along with stories, ideas, suggestions, essays, audio, video, photographs and other materials at outlined below, expressly for use or potential use on this Website and on the broadcast show “Chasing the Cure,” and other similar shows for broadcasting on network television and/or digital transmission for public viewing, information and entertainment, including without limitation, reality television. The information we receive was originally submitted contemplating this transfer to B17, and was collected pursuant to a disclosure that any information submitted, including sensitive health information, would not be kept confidential (the “Initial Information”). Whether information is submitted directly to B17 or comes to us through the Initial Information process, (collectively “Information”) this information will not be returned or kept confidential. All such Submissions may be used on the Website, for broadcast or other publication by B17 or any of its affiliated companies, broadcast licensees, entities or assigns, including, but not limited to the show, “Chasing the Cure” various television and digital networks, and distributed in all markets and media worldwide and in perpetuity (“Production/s”). By accessing the Website and providing Initial Information (which is transferred to us) or any Information, you acknowledge and agree to the following terms and conditions and consent to the possibility that your Information may be published, distribution and/or broadcast of your Information.

Your Information may be shared with producers of Chasing the Cure, shared with legal authorities along with related programming entities without any compensation to you or liability to them. The submission of the Information becomes the property of B17 and will not be returned.


This is not a medical assistance site. If you are seeking immediate assistance on any matter involving your or anyone’s urgent health needs or any matter requiring immediate attention, please do not use this site or its contact information for assistant. PLEASE CALL 911 IMMEDIATELY IF YOU OR SOMEONE IS IN IMMEDIATE DANGER.


We receive Information that is directly provided to us, such as personal information you provide when you visit CTCLC, information you provide directly to CTC Producers and or CTC PPT members. This information often includes personal identification information such as name, phone number and address, as well as medical history and test results in relation to your ailment or illness. We will use this information for the Productions, as defined herein, and for other purposes outlined in this Privacy Policy.

In furtherance of the Productions, we may contact you directly to collect additional Information, which shall be digitally stored and kept in accordance with this Privacy Policy. You may also be assigned a direct show contact who will be working with you. For your safety, we do not collect, receive, nor will we ever ask for credit card information or payment information of any kind via phone or through the website, as related to the Production. If your story is chosen and your image or name is listed on a Site or episode, you may be the target of unscrupulous actions by others, who may try to contact you using publicly available information about you, and solicit money. Please know that no one affiliated with B17 will ever contact you and solicit money or require you to submit a credit card. If you are solicited by anyone representing to be a member of the Chasing The Cure Live team and or B17 entertainment while requesting personal credit card or payment information, please disregard such request, hang up, and alert your direct show contact and/or email

We may also collect information from public/non-private sources, including information you may have posted on other sites, including social media sites or other medical sites where you have posted content. We may combine this information with the Information we have to create a more robust profile of you.


In addition to receiving Information from affiliate sources that you have provided pursuant to disclosures and an understanding that the information would be made publicly, you may also provide information directly to use through the CTCLC website. You can register, make a case file, vote in polls or otherwise express an opinion, subscribe to one of our services such as our online newsletters or text message alerts, or participate in one of our online forums or communities. In the course of these various offerings, we often seek to collect from you, various forms of information, such as: name, address, e-mail address, telephone number. You may also provide information to use about your activities on third parties websites and platforms, including social media data. When you provide information about yourself to us through an application, through our Services, or on social media services or other third party platforms, it may be publicly viewed by other members of these services and we cannot prevent further use of the information by third parties.


We, along with our CTCPPT and Partners, use the Information we receive primarily in creating the Productions. We may also:

  1. Provide information to you, getting further information from you, and/or communicate with you about your medical condition.
  2. Fulfill any direct requests you may have made through contact on our website or other means, including text messaging.
    Respond to your inquiries of any kind.
  3. Notify you if you are being considered for an on-air broadcast.
  4. Provide various legal documents to you relating to further use of your Information.
  5. Provide updates to you on the filming or production of content involving your or your medical information.
  6. Contact you via email (or via text/phone with your prior express written permission) to communicate with you about other products, programs, or services we believe may be of interest to you.
  7. Provide technical support.
  8. Perform analysis regarding how the Website functions, and/or to generally improve your experience on the Website.
  9. Provide information to others, as outlined below.

If you have chosen to make your social media presence public, and/or if you provide information from your social media account, we will use that content for various actions, including to (1) provide you with exclusive content, (2) personalize your online experience with us within and outside the Site, (3) contact you through the social media service or directly by sending you the latest news, special offerings, and various promotions, and (4) enable you to share your experience and content via social media services.


You are not required to provide us with your mobile number, in most cases. If you have been chosen for a broadcast, you may be asked to provide us with your mobile number so that we can contact you for important updates related to the show. Once the show has aired and/or we have no need to contact you for transactional purposes, you may text STOP to any message you receive and we will stop contacting you. If you do provide us with your mobile phone number, you will be given the opportunity to expressly opt in to receiving text messages and/or automated calls relating to special offers and promotions we believe may be of interest to you (“Commercial Messages”). At any time, you may expressly opt out of receiving these Commercial Messages by texting STOP to any message you receive. You will be immediately unsubscribed from receiving Commercial Messages, but you still may receive information messages to your mobile phone.

We may combine any of the Information we collect, for any of the above purposes, and may sometimes enhance the Information with other information that we legally obtain from third party sources. Please also be aware that if you choose to submit Information or content for publication (e.g., a letter to our editors, comments sent to our television personalities, a posting to a blog or a discussion board, or a video), such a submission is non-private, and we may publish that Information and content, along with other Information about you (such as your name, screen name or location), or combine it with other Information we have about you. Likewise, if you register and create a profile with us, the screen name you select as well as other content you submit to your profile (e.g., photos, comments, video, reviews) will be displayed publicly on the Service, and can be found by third parties (who themselves may republish or collection that Information), and may be reused and redistributed by us in our sole discretion.


We may disclose the Information as follows:

  1. To Production staff, for the purposes of creating the broadcast productions.
  2. To on-staff and third party healthcare providers, doctors, specialists or Partners that we have engaged to perform in depth medical analysis on both a patient’s ailment as well as their physical and mental capacity to appear on a live television broadcast.
  3. In response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency’s request or similar request.
  4. With third parties in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies, the law or our terms of use, and to verify or enforce compliance with the policies governing our Services.
  5. We may transfer some or all of your Information if we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets, or if a substantial portion of our or of a business unit’s assets is sold or merged in this way.
  6. We may share the Information with our affiliates, so they can provide, improve and communicate with you about their own, or their marketing partners’ products and services. A representative list of B17 Entertainment Affiliates is available at


We may provide links to other websites, services, and applications, such as Facebook, that are not operated or controlled by B17 or its affiliates (the “Third-Party Services”). The policies and procedures we described here do not apply to the Third-Party Services. While we attempt to facilitate access only to those Third-Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third-Party Services. We encourage you to review and understand the privacy practices of any Third-Party Services before providing any information to or through them.

The Services also may include an activity feed, social media buttons and widgets, such as the Facebook “Like” button or the “Share This” button. Your interactions with these features are governed by the privacy policy of the Third-Party Service that provides the feature.


We make commercially reasonable efforts to safeguard your information. We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to use correctly the Information we collect online. These safeguards may vary based on the sensitivity of the Information that we collect and store. For avoidance of doubt, however, much of the Information we have stored, including the medical information we received from you or through our partner, contemplates public disclosure.

Although we take appropriate measures to safeguard against unauthorized disclosures of Information, we cannot assure you that Information we endeavor to keep private will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.


Access to certain personal Information that is collected from our Services and that we maintain may be available to you. For example, if you created a password-protected account within our Service, you can access that account to review the Information you provided.

You may also send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personal Information. Please include your registration information for such service such as first name, last name and e-mail address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.

E-mail Administration

B17 Entertainment

Attention: Privacy Policy Coordinator

5811A Uplander Way, Culver City, CA, 90230



The California Online Privacy Protection Act requires that we outline our practice as it is related to federal do-not-track signals that may come from your browser. Because this signal does not often reflect the preference of our consumers, this website does not respond to it. Users may, however, request to unsubscribe, as discussed earlier in this Policy.

California residents may also request a record of all personally identifiable information we have on file, as well as a list of all third parties in the event B17 has disclosed personal information during the preceding year for the third parties’ direct marketing purposes. To obtain this information, please contact us at:

E-mail Administration

B17 Entertainment

Attention: Privacy Policy Coordinator

5811A Uplander Way, Culver City, CA, 90230


Please include the phrase “Your California Privacy Rights” on the envelope or postcard and in the actual request. For all requests, please include your name, street address, city, state, and zip code. We will not accept requests via email, the telephone, or by facsimile. We are not responsible for notices that are not labeled or sent properly, or that do not have complete information.


All websites use cookies. This site uses cookies to help you navigate the Site and Services without having to always go back to the home page. Once you close your browser, these “session cookies” disappear and we do not retain that information.

Regarding your visits to our Website, in the future we may share, or we may permit third-party online advertising networks, social media companies and other third-party services, to collect information about your use of our website over time so that they may play or display ads on our Service, on other devices you may use, and on other websites, apps or services. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including clickstream information, browser type, time and date you visited the site and other information. We may also share a common account identifier (such as an email address or user ID) to help us identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests. As noted above, depending on your browser or mobile device, you may be able set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). To learn more about interest-based advertising and how you may be able to opt out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at, and/or the DAA’s resources at Some of these opt-outs may not be effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change browsers or delete the opt-out cookie, you may need to perform the opt-out task again. You may also be able to opt out of some – but not all – interest-based ads served by mobile ad networks by visiting and downloading the mobile AppChoices app.


If you are receiving various email communications, including our newsletters, and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from this Service. If you have opted in to receive Commercial Messages from us and no longer wish to receive such messages, you may follow the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message. Please note that you may still receive transactional messages from us unless you have also replied STOP to a transactional message.


This Site is not for children. While we may receive information about the medical conditions from our Affiliates, we do not knowingly affirmatively directly collect information or allow account creation on this Site from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal data to us through our websites or mobile apps, please contact us at and we will endeavor to delete that information from our databases.


From time to time, we may update this Privacy Policy. We will notify you about material changes by either sending an email message to the email address you most recently provided to us or by prominently posting a notice on our Service. We encourage you to periodically check back and review this policy so that you will always know what information we collect, how we use it, and with whom we share it.

The Privacy Policy posted on this Service was updated on June 20, 2019.